RESOLVING PUBLIC DISPUTES WORKSHOPS
Aug - Nov 2008
Workshop I
In this workshop, participants will improve their one-on-one and small group negotiations and conflict management skills through brief lectures, discussion, individual exercises, and small group role-play.
Workshop II
This workshop examines the conditions for effective collaboration. Attendees practice meeting facilitation and apply negotiation skills to managing committees, stakeholder groups and task forces more effectively. The program includes an exercise of a simulated interagency collaboration.
Workshop III
In this workshop participants will focus on preparing for and handling highly contentious issues and angry, disruptive behavior in public hearings. They will learn techniques for responding to strong criticism or attacks, practice skills in simulated situations of angry and "irrational" people in public meetings, and analyze examples of mediation and facilitation of contentious public issues.
Registration will be available soon for all three workshops.
Participants can take any of the three workshops; there are no prerequisites. For more information, please contact Gail Wilkins at wilkins@sog,unc.edu.
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