workshop I
Public Disputes: Situation Assessment
and Negotiation Skills
A one-day workshop to improve one-on-one and small
group negotiations and conflict management. The
material is designed for officials whose functions
include any of the following:
Workshop objectives:
- Understand the sources of conflict
- Analyze conflicts effectively
- Improve preparation for negotiation
- Enhance negotiation skills
- Understand the different roles of impartial
third parties in public disputes
- Learn about mediation and facilitation resources
in North Carolina
Teaching will be conducted through brief
lectures, discussion, individual exercises and small
group role-plays. The workshop will conclude with
a preview of Workshop II.
Workshop I: Dates
and Locations
Public Disputes: Situation Assessment and Negotiation
Skills
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