Public Dispute Resolution

 

workshop II

Collaboration and Tools for Handling Contentious
Stakeholder Groups

This two-day workshop examines the conditions for effective collaboration, provides practice in public meeting facilitation, and prepares participants to apply negotiation skills effectively to the management of committees and task forces. The workshop also includes a simulation exercise of an interagency collaboration.

Workshop objectives:

  • Acquire ability to use advanced methods of assessing the opportunities and limitations of collaborative approaches for addressing public issues
  • Learn to enhance problem-solving by moving discussion from disputants' initial positions and demands to their underlying interests
  • Become proficient at reframing disputants' needs in terms of potentially shared or compatible underlying interests
  • Understand how to design problem-solving and public dispute resolution processes appropriate for the size of the group, complexity of the issue, and the timeline for completion
  • Learn when a government official can and cannot act as a mediator or facilitator
  • Analyze case studies of public dispute mediation and facilitation of stakeholder groups
  • Apply a checklist for selecting a mediator or facilitator for a public dispute

    Workshop II participants must have a basic knowledge of interest-based negotiation and analyzing conflicts in terms of stakeholders, issues, resources, positions and interests. If participants have not completed Workshop I, recommended readings and a brief self-assessment survey will be distributed in advance.

    Participants who have taken or registered for Workshop I will be given preference if Workshop II sessions are oversubscribed.

    John Stephens' Guidebook to Public Dispute Resolution in North Carolina is included in the registration fee for Workshop II.

Workshop II: Dates and Locations

Collaboration and Tools for Handling Contentious
Stakeholder Groups